Privacy Policy

Introduction

At Xelorivanthus, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you use our financial planning consultation services and visit our website.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Information

• Name, address, phone number, and email address
• Financial information relevant to consultation services
• Communication preferences and consultation history

Usage Data

• Website pages visited and time spent on our site
• Device information and browser type
• IP address and general location information

How We Use Your Information

We use the information we collect for legitimate business purposes and to provide you with our consultation services.

• Provide financial planning consultation services and support
• Communicate with you about our services and appointments
• Improve our website and service offerings based on usage patterns
• Comply with legal obligations and regulatory requirements

Legal Basis for Processing

Under Malaysian Personal Data Protection Act (PDPA), we process your personal data based on the following legal grounds.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in specific circumstances outlined below.

• With service providers who assist in delivering our services under strict confidentiality agreements
• When required by law or to comply with legal proceedings and regulatory requirements
• To protect our rights, property, or safety, or that of our clients or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under the Malaysian Personal Data Protection Act (PDPA), you have certain rights regarding your personal data.

• Access and obtain copies of your personal data we hold
• Request correction of inaccurate or incomplete information
• Withdraw consent for data processing where applicable
• Request deletion of your personal data subject to legal requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you use our website.

For detailed information about our use of cookies, please review our Cookie Policy Cookie Policy

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without proper parental consent as required by Malaysian law.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the effective date.